Citizens Advice Bureau India provides free online help on many issues, including debt, benefits, money, employment, health and consumer rights.

Citizens Advice Bureau India is committed to providing a quality service. Whichever way you choose to contact us, we will do our best to ensure that your enquiry is dealt with correctly and in a timely manner. However, we acknowledge that, in spite of our best efforts, things can sometimes go wrong.

If you feel that you have not received a good service, in the first instance, please ask to speak to the adviser or their managers so that we can try and put things right straight away.

If you still wish to make a complaint about the advice or service you received at Citizens Advice Bureau India, please outline the nature of your complaint in writing.

This can be done:

  • by filling the form at our “Contact Us” page (by inserting your name contact details and nature of your issue and clicking “submit”)
  • or in writing to or

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5 Response Comments

  • Shivani Kain  April 23, 2015 at 2:12 pm

    I have always received good service from the Citizens Advice Bureau India team. Timing and quality have always met my expectations and everything is communicated in a professional and timely manner.

  • Ashwini Jangam  April 23, 2015 at 2:15 pm

    We consider the Citizens Advice Bureau India team as a development partner who has proven to be creative in problem resolution, reliable in time commitments, and overall consistent in meeting our expectations.

  • Pradeep Madhusoodhan  April 23, 2015 at 2:18 pm

    The service delivery of Citizens Advice Bureau India was above and beyond what I could have expected. Great job!

  • Riya Mathur  April 23, 2015 at 2:20 pm

    Excellent service all the way around from start to finish. Keep up the GREAT work!

  • Akil Khan  April 23, 2015 at 2:22 pm

    The service and personal attention is extraordinary.


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